The drive-thru is typically very busy in the morning, avoid lengthy wait times by visiting late morning or early afternoon. However, the company would continue to operate from its current location on U.S. 1. The drive-thru window will be open extended hours from 7:30 am-5:00 pm. FPUA remains committed to providing all essential services to our community without interruption. The administrative building located at 206 S. 6thStreet will continue to offer extended drive-thru hours of 7:30 am-5:00 pm, Monday through Friday, and lobby hours of 9:00 am-5:00 pm, Monday through Friday. Customers must enter doors on the east side of the building and exit doors on west side of the building. Fort Pierce Utilities Authority is an Electricity, Oil & Gas, and Energy, Utilities & Waste Treatment company located in Fort Pierce, Florida with $102.00 Million in revenue and 123 employees. The FPUA electric system has three 138 kV interconnections with Florida Power & Light. Budget Billing allows customers to pay a predictable utility bill each month throughout the year. Please contact Mustard Seed Ministries of Fort Pierce at 772-465-6021 or the ALPI appointment line at 844-356-8138. Construction projects, a new business, expansion, or relocating your current business can be challenging, let us help you navigate the process! The CARES Public Information Line is open Monday Saturday from 7:00-11:30 am and 1:00 to 7:00 pm. FPUAs Customer Service Lobby located at 206 S. 6th Street will remain closed until further notice. Eligibility criteria must be met and funding is limited for this one-time assistance. 3900. High touch surfaces include counters, tabletops, doorknobs, bathroom fixtures, toilets, phones, keyboards, tables, and bedside tables. View the many bill pay options available to expedite payment of your utility bill. If you dont have soap and water, use a hand sanitizer that contains at least 60% alcohol. Come enjoy our special events and great bands. If FPUA personnel does enter the home or business, please adhere to the social distancing guidelines of 6 feet or more. That amount is billed to the Customers account for the following 12-month period. Pay by Text. City of Fort Lauderdale Utility Billing & Collections Office 100 N Andrews Ave, 1st Floor Fort Lauderdale, FL 33301 Phone: (954) 828-5150 Fax: (954) 828-5880 Office Hours: Monday-Friday 8:00a.m. Register online and have your utility bill payment automatically deducted from your checking account each month. FPUA works with our customers to provide extensions and ensure continued service where possible. Department of Health guidelines which include the following: FPUA will continue to communicate with you regularly through this website. With social distancing and occupancy guidelines in place in our lobby you can avoid wait times by calling 772-466-1600 to schedule an appointment with a customer service representative. Pay Your Bill Online. Pay via AutoPay. Special Payment Arrangement allows residential customers to pay their outstanding balance over a period of up to 12 months, interest-free. People who live here said its just unfair that when the owner of the unit fails to pay the bills, the tenants are the ones who pay the price. Published: Nov. 18, 2022 at 2:55 PM PST. Editor's note The above section, pertaining to disposition of net revenues of utilities, was derived from Laws of Fla., 1 of Ch. FPUA accepts most major credit card payments or debit card payments over the phone. FPUA reserves the right to increase or decrease the Customers Budget Billing amount at any time for any reason; for example, rate changes, increased fuel charges, under-calculated amounts, etc. When you sign up for AutoPay, you will receive a monthly statement showing the amount of the bill with instructions NOT to pay. The water in the more than 100 units at Pine Creek Village, finally came on Friday morning. Please call 772-466-1600, extension 3900 if you prefer to set up an Individual appointment with a customer service representative. Utility Service Policy; FAQs; Customer Service Forms. When developers come in an area they are interested in building immediately, Tompeck said. 2300 Virginia Avenue Fort Pierce, FL 34982 772-462-1100. Fort Pierce Utilities Authority (FPUA) will re-open the Customer Service Lobby on Wednesday, May 20, 2020 at 9:00 am. How can I pay my Fort Pierce Utilities Authority bill? 772.466.1600. 3900 or email cs@fpua.com to set up a payment plan. To protect the health and safety of FPUA customers and staff, protective measures will be in place, including social distancing. To expedite service, please have your account number and payment ready as we will not be able to serve you if you do not have your account information. This grant will result in retaining existing jobs and attracting future companies to the corridor, Fort Pierce Mayor Linda Hudson said in a news release. Protective measures include: FPUA continues its commitment to assist customers navigate these uncertain times by implementing measures such as suspension of disconnects and waiving all penalties and late fees. We encourage you to set up an online account where registered users can access online payment services, pay bills, enroll in paperless billing, and view/update account information. Start, Stop, or Transfer Service Notify FPUA of your service needs and schedule your service request at your convenience. Eligibility requirements apply. Customer must complete the Budget Billing Authorization Form. Water at a Fort Pierce apartment complex was shut off Thursday without notice, and people who live there are frustrated. Customers must call 772 466 1600, extension 3900, or email cs@fpua.com to set up a payment plan. The new facility will be the companys hub for manufacturing, producing and distributing its more than 22flavors of juices and teas to 32states and 42countries. Reclaimed water availability on North Hutchinson Island and South Hutchinson Island has been reduced to Monday, Wednesday and Friday from 8 pm to 8 am to accommodate summer reclaimed water supplies and demands. FPUA will closely monitor the coronavirus situation daily and recommendations from the Centers for Disease Control to determine a re-opening date. Wash hands often with soap and water 20 seconds or longer. We strive for service excellence and providing continuous power, unfortunately there are times where we are unable to do this due to storms, human error, animals, etc. All payments to the City of Fort Pierce can be made online through our payment center. Extra personnel will be available to answer incoming calls. 3900 Monday through Friday, 9 am to 5 pm. Please be patient as you may experience long wait times as we work closely with each and every customer. If you are not already registered, simply complete the registration process, save a payment method and select pay by text. As FPUA does its part to help control the spread of the Coronavirus, we are in the process of answering your calls remotely. We accept Visa, MC, Discover, and AMEX; a . Customers requesting assistance must schedule an appointment. 3900. She fears property managers might retaliate, possibly even evict her and she cant afford that. $2.25 fee for Credit Cards Automatic Bill Payment. The Customer Service Lobby located at 206 S. 6thStreet has re-opened with protective measures in place designed to protect the health and safety of FPUA customers and staff. FPUA totals and averages the Customers utility bills for the previous 12 months, and 10% is added to insure coverage. The Project Care COVID-19 Relief Fund is available to customers experiencing financial hardship dueto the coronavirus pandemic. To minimize wait time, customers can schedule an in-person appointment by calling 772-466-1600, ext. The Kiosk is available 24 hours and accepts payments by cash, credit/debit cards, and checks. This service is offered at the discretion of FPUA to Customers who meet these terms and conditions. The utility that receives the Diamond designation must successfully meet 100 percent of the defined criteria. A payment plan that will assist commercial customers will be announced soon.We strongly encourage our customers to stay current with their utility bills to the extent possible and we will continue to work diligently to develop programs to assist you as we transition through this crisis. . Please limit one person per account. The minimum payment arrangement amount must be $50 per month, and allows a maximum of 12 months to pay the entire past due balance. Additional payment locations and online options are available atwww.fpua.com. The Call Center can be reached at 772-466-1600, ext. Municipal utilities are consumer-owned and not-for-profit, so providing affordable, safe, and reliable power is our first priority. If you dont have a tissue, cough or sneeze into your upper sleeve or elbow, not your hands. Pay via Auto Pay. Easy to Set-up, Easy to Use. WFLX wanted to know why the accounts were past due. Customers must call 772 466 1600, extension 3900, or email cs@fpua.com to set up a payment plan. This extension will allow FPUA customers additional time to set up payment plans or seek assistance to avoid interruption of their utility service. This department is also responsible for the transmission and distribution of electric power from internal and external power sources to the customer. They want a land that is slab ready. 3900. The drive-thru will remain open regular hours of Monday through Friday, 8 am to 5 pm. Funds raised support education programs and local scholarships. All rights reserved. 65-1557; and 20 of Ch. The Electric Transmission and Distribution Department is responsible for the operation, construction, and maintenance of our electrical system in order to provide safe, timely, and reliable service. If you need to make payment arrangements to avoid interruption of service, please call us at 772-466-1600 to speak to a customer service representative. E-Billing is now available to St. Lucie County Utilities customers! The account balance will be due and payable at the time of termination. Advertisement Payments are posted the same day mail arrives in the Utilities Office M-F excluding holidays. Every Saturday, the Fort Pierce Jazz & Blues Society hosts a Jazz Market featuring creative arts & crafts in Historic Downtown Fort Pierce on the waterfront of the Indian River. While it is impossible for anyone to predict the spread of the coronavirus and fully understand its impact, FPUA will continue to focus on prevention and safety. Copyright 2019-2020 Fort Pierce Utilities Authority, Florida Municipal Power Associations (FMPA). Fast, Secure, and Convenient. Copyright 2019-2020 Fort Pierce Utilities Authority. To stay informed on the latest updates and for helpful conservation tips, visit our Facebook page at (www.facebook.com/teamFPUA) and our website at (www.fpua.com). Select pay by text and save a payment method. 3900. This convenient option eliminates the necessity of coming to one of our locations to make payments. The Kiosk accepts cash, credit/debit cards and check payments. For additional information please call FPUA Customer Service at 772-466-1600, ext. This program will be continued through July 24, 2020. City Payments All payments to the City of Fort Pierce can be made online through our payment center. Create a Website Account - Manage notification subscriptions, save form progress and more. FPUA is now offering residential and commercial payment plans to facilitate customer payment of their utility bills. Eligibility requirements for FPUA Residential Customers to participate in the Budget Billing program are: There is no charge to the Customer for this service. Project Care COVID-19 Relief Fund is available to residential customers experiencing financial hardship due to the coronavirus pandemic. Dry hands with a clean towel or use a warm air hand dryer. The city commission shall have power to provide for lighting the streets, parks and public buildings of the city; and to . Special Payment Arrangement allows residential customers to pay their outstanding balance over a period of up to 12 months, interest-free. 2300 Virginia Avenue Fort Pierce, FL 34982 772-462-1100 Email Disclaimer Accessibility Disclaimer Website Design by Granicus - Connecting People and Government Offered at zero percent (0%) interest, this payment program allows you to finance your past due balance without interruption of service. 3900) will be open normal business hours, 9 am to 5 pm. Under utility regulations, these costs are passed along to customers at cost, through a charge on their bill commonly referred to as a fuel adjustment fee. Utilities do not profit from increased fuel and purchased power costs. The FPUA electric system is monitored 24 hours a day by Electric Operations employees from the Energy Service Center located at 1701 S. 37th Street. Please remember these helpful tips to expedite service and decrease waiting time in the drive-thru: We encourage our customers to view the other payment options available at www.fpua.com. Protective Plexiglas shields have been installed on all customer service workstations and at the receptionist desk. Kiosk Bill Payment Option is Now Available! Click to View the Electric Service Area Map. in 1972, the city created and made a part of the government a utilities authority to be known and designated as fort pierce utilities authority (fpua) which is responsible for the development, production, purchase and distribution of all electricity, gas, water, sanitary sewer collection and disposal, and such other utility services as may be Customers must maintain a six-foot social distance to help protect the safety and health of other customers and staff. FPUA is proud to serve you, as we face this challenge together. Thank you for your patience as we continue to streamline the process. Credit/ Debit Cards only same day posting if paid before 4:30 p.m. Fees No fee if paying by Check, cash or Money Order. The drive-thru window will continue to be open during normal business hours (8 am to 5 pm). View the most current list of FPUA Board members and their terms. All customer service activities and programs will be available through the FPUA Call Center at 772-466-1600, ext. 24-Hour Account Access. The utility told WFLX, it received a payment from the property owner this morning. Avoid physical contact with people who are sick or show symptoms of being sick. . Budget Billing applies to all services appearing on utility bills. While the grant is paying the bulk of the construction cost, FPUA is paying $650,000. Optional- Enrollment allows customer to utilize all services offered. Customer must have a current balance with no past due account balance. With the closure of the Customer Service Lobby, Fort Pierce Utilities Authority (FPUA) is experiencing an increase in drive-thru traffic. The drive-thru is typically very busy in the morning, visit late morning or early afternoon to shorten wait times. Fort Pierce Utilities Authority (FPUA) remains committed to helping our customers and our community by providing reliable essential services during the COVID-19 Pandemic. Fort Pierce Utilities Authority uses 1 email formats. Its been real tough, because I have kids and I have a disabled son, she said. We work closely with Electric Engineering, advising them of needed system extensions or upgrades, assisting with the planning and design of those systems. Residents will need to provide documentation of past-due payments to support the need for assistance. And then you cant bathe, you cant flush the toilet, you cant wash your face, you cant brush your teeth, said a tenant. to 5:00p.m. If you dont have a tissue, cough or sneezeinto your upper sleeve or elbow, not your hands. Register online and have your utility bill payment automatically deducted from your checking account each month. Clean and disinfect high touch surfaces often. Customers can make payments at the 24-hour Kiosk located on the west side of the building. To distribute high quality drinking water, provide reliable sewer service, and offer sustainable waste disposal options while delivering exceptional customer service. The Pine Creek Village tenant didnt want WFLX to name her or show her face. Additional information will be provided when an appointment is scheduled. Admission is always FREE at Friday Fest and there is always plenty of food, music, and activities for all ages! The plant is wholly owned by the All-Requirements Project and is operated under contract by Fort Pierce Utilities Authority. Or pay on doxo with credit card, debit card, Apple Pay or bank account. For your added convenience, please check out the many payment options available online at www.fpua.com. As the Coronavirus pandemic continues to evolve, Fort Pierce Utilities Authority (FPUA) is closely following our Pandemic Response Plan, as well as requirements set forth by National, State, and local government agencies. This program is available through July 24, 2020. The Call Center can be reached at 772-466-1600 ext.3900 and is available Monday through Friday, 9 am-5 pm. Payments accepted 8:00 am to 4:30 pm Monday Friday. You can pay your bill online or just check the status of your account. Credit/ Debit Cards only same day posting if paid before 4:30 p.m. No fee if paying by Check, cash or Money Order. Payments received before 2 pm will be posted next business day M-F excluding holidays. Online Payments Utility Payments Pay your utility bill online through the Fort Pierce Utilities Authority payment center. Our guidance for decision making is primarily the Centers for Disease Control (CDC) and the St. Lucie County Department of Health.FPUA is taking the following steps to make sure that we continue to serve you and protect the health and safety of both our customers and staff. *, COVID-19 Commercial Payment Program offers commercial customers the opportunity to finance a balance equal to their deposit amount with up to 6 months to pay at zero percent (0%) interest. Be safe and stay healthy! The company is a community-owned electric utility that provides water, wastewater, natural gas, and Internet services. Minimum payment now is $1200 and reminder of balance over 6 months at $200 per month.This program will be available until July 1, 2020 so please contact our commercial liaison representative at 772-466-1600, extension 3243 at your earliest convenience to register for this program and to avoid interruption of service.All of our customers are encouraged to pay their bill each month to the extent possible. If they cared about us, theyd get stuff done, the tenant said. If you have a fever, cough or shortness of breath, you should call 772-461-1402 for screening and further instructions. We urge customers with a past-due balance to call and set up payment arrangements to avoid assessment of late fees and disconnection of services, which will resume on July 27, 2020. The Customer Service call center (772-466-1600, ext. Click here to view the flyer from Florida Community Health Centers, Inc. COVID-19 Update: As FPUA continues to follow its Pandemic Response Plan, we are implementing the following procedures to protect the health and safety of both our customers and staff: Thank you for your help in keeping the possible spread of COVID-19 to a minimum. Continual inspection and maintenance of equipment, plus an aggressive tree-trimming program, ensure system reliability. ALPI can be reached at 844-356-8138. There is always great music, great food, and a great time waiting for you. Please contact Mustard Seed Ministries of Fort Pierce at 772-465-6021 or the ALPI (Agricultural & Labor Program, Inc.) appointment line at 844-356-8138. 3900 or visit us online atwww.fpua.com. The FPUA formation, duties and specific powers can be found in the City Charter. Payments received after 2 p.m. will be scheduled for the next business day and posted the following business day M-F excluding holidays. State-of-the-art technology helps us identify problems before they occur, and allows us to re-route power to minimize customer outages. We urge customers with a past-due balance to call and set up payment arrangements to avoid assessment of late fees and disconnection of services. FPUA accepts most major credit card payments through Online Services to pay your bill online. Fees No Fee Enrollment None IN PERSON Post Date Payments accepted 8 a.m. to 4:30 p.m. Monday - Friday. Please call customer service at 772-466-1600, ext. I have read this disclosure and agree that FPUA and its Authorized Agents may contact me as described above. Parking Garage is open and free for your parking convenience! Make sure you bring your appetite when you come to Friday Fest. The Customer Service call center (772-466-1600, ext. Fort Pierce Utilities Authority (FPUA) understands that the Coronavirus pandemic has greatly impacted the St. Lucie County community in many ways, especially economically. Bring the whole family and your pets out to the Downtown Fort Pierce Farmers Market every Saturday rain or shine between 8am to noon. To have our representative contact you, fill out the form below. Monday Music Minute: Ep 81: Hank Williams, Cory Branan & Bad Cop Bad Cop, St. Lucie County COVID-19 Update, March 5, 2021, Daupler Incident Response Management System, Rhythm & Rhyme Toddler Storytime @ MS Library, Wednesday Afternoon Book Discussion @ LB Library, Off the Hook Crochet Program @ HB Library, Thursday Evening Book Discussion @ KB Library, Emergency Medical Services Advisory Council, Let's talk about Android - Part One @ LWP Library, Friday Afternoon Book Discussion @ LWP Library, Virtual Reality Experience @ Lewis Library, Matinee: DC League of Super Pets @ LB Library, St. Helen Catholic School Basketball Games, Tuesday Afternoon Book Discussion Group @ MS Library, Board of County Commissioners Regular Meeting - Erosion District, Marine Science in the Morning Lecture Series, Florida Benchmark Consortium 2023 Annual Conference, Page to Screen Book Discussion @ LB Library, St. Lucie Cultural Alliance Finance Committee meeting, Downloading Music with Freegal @ MS Library, Movie Matinee, Lyle, Lyle Crocodile @ MS Library, Board of County Commissioners Informal Meeting, HANDS Clinic Information Session & Mobile Health Bus Tour, Genealogy Lecture and Discussion @ LB Library, Treasure Coast Community Action Agency Meeting, Bear Point Mitigation Bank Management Committee Meeting, Thursday Morning Book Discussion @ KB Library, St. Lucie Cultural Alliance Executive Committee Meeting, Page to Screen Book Discussion @ KB Library, Let's talk about Android - Part Two @ LWP Library, AAU Vero Elite Beach Invitational Volleyball Tournament, Introduction to Drawing Anime @ LB Library, Board of County Commissioners Regular - Erosion District - Mosquito Control District Meetings, Tenants Rights under the Fair Housing Act Workshop, Mystery Lovers Book Discussion @ MS Library, The Zoom Book Group: A Virtual Book Discussion, Treasure Coast Research and Development Authority Board Meeting, iPhone - Building on the Basics @ MS Library, Pokken Teen Gaming Tournament @ LB Library, 2300 Virginia Avenue Fort Pierce, FL 34982. 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